Bonuses & Promotions

How can I keep track of my wagering progress?

You may view the wagering progress on the right-hand side of your screen once you load a game which is applicable to be played with bonus funds. Alternatively, you can see the progress from My Rewards (!/player/bonus-program) section of your account.

Cancelling a bonus

Our non-sticky bonuses work independently so you will not need to cancel an old bonus to start wagering your new bonus, however, should you wish to remove it just the same we may assist you. Please send the request to us via LiveChat or email to ( and specify the bonus balance that you wish us to cancel for you.

What is the maximum bet with bonus funds?

Depending on the payment method that you have used to deposit, you would be able to bet a maximum of €2 or €5. The maximum bet allowed is applicable when you start playing with bonus funds and does not apply to real funds. Kindly refer to Bonus Terms ( for more information.

I am unable to play my bonus when opening game

The game you are trying to play may not be eligible with bonus funds. Kindly refer to Term 8 of our Bonus Terms ( for the list of games not applicable to be used with bonus funds. Another reason for this could be the type of promotion that you claimed as some bonuses can only be wagered together with real funds. To find out more on this, please check the terms and conditions of the promotion.

What is my Welcome Bonus?

Upon registration you are entitled to our fantastic Welcome Pack ( which entitles you to deposit matches and free spins with your first four deposits. - First Deposit - 100% up to 100 + 25 Free Spins on Book of Dead - Second Deposit - 100% up to 50 + 25 Free Spins on Book of Dead - Third Deposit - 50% up to 100 + 35 Free Spins on Book of Dead - Fourth Deposit - 200% up to 100 + 50 Free Spins on Book of Dead If you have registered from ...

How do I claim my Welcome Bonus?

To claim your first deposit match and set of free spins you may just Deposit (!/player/profile-deposit) and you will get the Welcome Bonus ( automatically added to your account. Please ensure the bonus is still available on your account Rewards (!/player/bonus-program) prior to making the deposit as promotions have an expiration time. If you haven't used your welcome pack and this h...

I have just deposited, where is my bonus?

Your bonus may have been credited but requires activation. You may activate your bonus by clicking on the burger menu and going to ‘My Rewards (!/player/bonus-program)’ section, locate the bonus balance, and select "Make Primary". If your bonus is not available, please check the bonus terms of the offer you claimed as certain deposit conditions may apply.