Can my account be reopened?

Your account may be eligible for reactivation. If you had chosen simple account closure (not part of Responsible Gaming), kindly send via email to the below security information:

- Home address
- Date of birth 
- Payment method used to last deposit or, the date you registered your account  
- Reason for previous closure 

After these details have been received, we will review your account and assist in reopening it. One of our agents will then contact you via email. 

If you wish to reopen your account from a self-exclusion, kindly click here for more information.