Responsible Gaming

How can I set limits to my account?

Setting limits is as easy as can be! You may set limits by accessing: - Your profile - Responsible Gaming (https://slottyvegas.com/en/casino#!/player/profile-my-limits) section - Set a limit of your choice You may limit your deposits, wager, loss and time you spend playing for a set period of time.

Can I cancel my Self-exclusion?

In order to review your request to reopen your account from a self-exclusion, kindly send the request via email to support@slottyvegas.com (mailto:support@slottyvegas.com) from the same registered email address of your casino account and include the below security information: 1.Your name and Surname 2. Your Date of Birth 3. Your home address 4. Payment method you last used to deposit or, date of registration 5. Statement that you don't have gambling issues and reason for the previous self...

Can I cancel the break limit from my account?

In order to review your request to cancel the break limit, kindly send the request via email to support@slottyvegas.com (mailto:support@slottyvegas.com) from the same registered email address of your casino account and include the below security information: 1.Your name and Surname 2. Your Date of Birth 3. Your home address 4. Payment method you last used to deposit or, date of registration 5. Statement that you don't have gambling issues and reason why you would like to remove the break l...

Will past gameplay count towards my limit set?

Previous gameplay will not count towards the overall set limit capacity. For instance, if you choose to set a monthly limit of €50 and the previous day you deposited €70 already, your remaining monthly deposit limit for that month will be €50.

Can I change my limit?

Should you wish to lower a limit (deposit, wager, loss, time) this will take effect instantly. If you wish to remove or increase a limit the change will have a 24-hour cooling off period before completion. You may update your limits from the Responsible Gaming (https://slottyvegas.com/en/casino#!/player/profile-my-limits) section of your account or by contacting our Customer Service Team via Livechat or email: support@slottyvegas.com (mailto:support@slottyvegas.com)

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