For security reason and to be able to validate your new email address, we require that you send the request to firstname.lastname@example.org and include the below information:
1. Your name and Surname
2. Your Date of Birth
3. Payment method used to last deposit or, date you registered your account
4. Your new and old email address
5. The reason you are changing your email address
Kindly note that the request cannot be made over LiveChat.