How long does verification process take?

Once you have uploaded all your documents, our verification team will check and verify your account and notify you via email. We will attempt to verify your account within 24 – 48 hours, however, this may vary depending on the queue of customers. If further documentation is needed, you will be contacted by one of our team members to explain and help make the process as smooth as possible.

To avoid any delays with completing the process, we ask you to kindly ensure that all documents are clearly legible with all corners showing and valid. Once the process is completed, we will inform you via email.